Reduce complexity, increase buyer confidence
Make complex purchases easier and give your customers the confidence to buy, with the only virtual sales agent trained by the highest-performing human salespeople.
AI trained by top salespeople
It's hard to build rapport and trust online. But when you get it right, you can grow engagement and support customers through complex purchasing journeys.
15gifts makes it easy, with the only virtual sales agent trained by sales experts for the most human experience. Guide your customers through every step of the sales journey with proactive, psychology-led interactions, and give them the confidence to buy.
When you take control of the conversation, you’ll create better customer experiences, maximise revenue and drive exceptional performance across every KPI.
Trusted by the world’s biggest brands:
‘Human in the loop’ training
12 years of excellence
Millions of data points
Psychology informed
Good to go
Take the lead
Expert, every time
Don’t miss an opportunity
Never an off day
2 million
quality product recommendations a month
Trusted to deliver on complex sales
Some decisions are easy. But others – such as a new phone, a household appliance or even a holiday – are more difficult. When there’s a degree of complexity to an online purchase, customers need a more human experience that responds to their needs.
This is what makes 15gifts unique: our AI is trained by retail sales experts who understand the nuances of consumer psychology – and the subtle, effective techniques required to upsell, cross-sell and close those sales.
Our platform delivers across any category or vertical that needs precise, personalised sales guidance. We’ve been trusted by some of the world’s biggest brands for over a decade, and recognised for setting industry standards.
Winner
Mobile Solution of the Year with EE / Retail Partnership of the Year (Online) with O2
Winner
Best Customer Conversion Platform
Customer success stories
Celebrating 10 years of EE & 15gifts
Vodafone achieves 40x ROI
Virgin Media O2
12+
years delivering exceptional digital sales performance for global brands
News
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