Reduce complexity, increase buyer confidence

Make complex purchases easier and give your customers the confidence to buy, with the only virtual sales agent trained by the highest-performing human salespeople.

AI trained by top salespeople

It's hard to build rapport and trust online. But when you get it right, you can grow engagement and support customers through complex purchasing journeys.

15gifts makes it easy, with the only virtual sales agent trained by sales experts for the most human experience. Guide your customers through every step of the sales journey with proactive, psychology-led interactions, and give them the confidence to buy.

When you take control of the conversation, you’ll create better customer experiences, maximise revenue and drive exceptional performance across every KPI.

Trusted by the world’s biggest brands:

‘Human in the loop’ training

Uniquely trained by the best salespeople, with the most effective sales techniques.

12 years of excellence

We’ve delivered consistent results for some of the world’s biggest brands.

Millions of data points

Our product is built using best in class AI capabilities and is informed with over a decade of data.

Psychology informed

Our platform is underpinned by consumer psychology principles, for the most nuanced, accurate results.

Good to go

Create a seamless customer experience on any device and any channel, with a headless API that integrates into your existing systems – no complex or bespoke solutions required.

Take the lead

Engage customers with impactful discovery questions, active listening and empathy, with AI trained by the best salespeople and informed by millions of data points.

Expert, every time

Deploy the deepest product knowledge, supported by brand-specific training. Every answer is relevant, accurate and personalised.

Don’t miss an opportunity

Optimise every sale with intelligent, persuasive techniques that nudge customers towards higher spends and LTV. Strategic offers and scarcity close the deal.

Never an off day

Ensure every interaction is perfect – friendly, empathetic and helpful. Built-in guardrails protect your reputation and align with your brand values.

Our latest report

uncovers the challenges and opportunities facing both CSPs and consumers

Polling telco providers and consumers from the UK and US on current online buying journeys, our recent study:

reveals insights into the experiences and challenges of using digital sales channels

highlights the transformative potential of AI to enable human-centric experiences.

Get the report

2 million

quality product recommendations a month

Trusted to deliver on complex sales

Some decisions are easy. But others – such as a new phone, a household appliance or even a holiday – are more difficult. When there’s a degree of complexity to an online purchase, customers need a more human experience that responds to their needs.

This is what makes 15gifts unique: our AI is trained by retail sales experts who understand the nuances of consumer psychology – and the subtle, effective techniques required to upsell, cross-sell and close those sales.

Our platform delivers across any category or vertical that needs precise, personalised sales guidance. We’ve been trusted by some of the world’s biggest brands for over a decade, and recognised for setting industry standards.

Speak to an expert
Retail Systems Logo

Winner

Mobile Solution of the Year with EE / Retail Partnership of the Year (Online) with O2

The international performance marketing awards logo.

Winner

Best Customer Conversion Platform

12+

years delivering exceptional digital sales performance for global brands

News

Download the white paper
Read the article
Download the white paper

Get a demo

Book a session with one of our experts to discuss your organisation’s unique requirements and learn more about 15gifts’ services.

Have all your questions answered.