That understands your products, customers and brand. Our virtual sales advisor is trained with millions of data points, collected from more than 12 years of delivering guided selling solutions for some of the biggest global brands
You’ll be in good company…
we specialise in working within the telco industry
Every digital
sale matters
Increasing your digital sales mix, leveraging customer data for actionable insights, and creating a personalised online experience is vital for your online strategy – but this can feel overwhelming.
Powered by a unique combination of psychology and AI, our engine mirrors the consumer psychology principles adopted by your best in-store sales agents.
Cutting-edge AI
Consumer psychology
We’ve enabled our AI to create compelling, human-like sales conversations by embedding consumer psychology principles into our foundation
Unique data insights
Access in-depth Profiles that reveal your customers’ buying motivations. Unlock more value from every prospect by delivering highly relevant interactions, shaped around each individual.
Delivering results to you and value to your customers
Convert more traffic
Our consumer psychology foundation seamlessly integrates the human elements of purchasing into our engine to engage more prospects. From intelligent engagement to adaptive user journeys, your prospects will receive a personalised experience that confidently guides them through to a purchasing decision - and ultimately a sale.
Drive more revenue
Our guided selling engine uncovers your buyers’ motivations - helping them to find exactly what they need and inspiring them to make a purchase. Furthermore, our engine provides personalised upsell suggestions just before going through to the basket, helping you to get the most revenue out of every sale.
Unlock more value from every prospect
Every time your prospects use our engine, they build a Profile that offers unique insights into who they are and what they’d like to buy. You can use these insights to power untapped personalisation strategies, beyond the 15gifts engine.
Our customer engines
The world’s leading telecom companies
are already using our guided selling
engine. Select a customer to see it in action.
are already using our guided selling
engine. Select a customer to see it in action.
Customer success stories
Celebrating 10 years of EE & 15gifts
Over the last decade, the 15gifts guided selling engine has continued to drive significant value to EE, increasing conversion by 61.4%
Vodafone achieves 40x ROI
In 2020, Vodafone partnered with 15gifts to enhance its online retail customer experience and performance. The rollout phase delivered a 46% uplift in conversion rates.
Virgin Media O2
Virgin Media O2 achieve 50% conversion uplift during low traffic periods.
Winner
Mobile Solution of the Year with EE / Retail Partnership of the Year (Online) with O2
Winner
Best Customer Conversion Platform
Our partnership with 15gifts and launch of our guided selling tool has been key in enhancing our online customer experience over the last year. The results have been great, with more and more customers using the tool and with an increased conversion rate.
Sonia Khella
Senior Product Owner - Vodafone UK
