Projects
Team Lead
(maternity cover)

We’re looking for a Projects Team Lead
to join our Operations Team with a focus on
line managing the project management team
and ensuring all managed projects are delivered
in accordance with the business case and agreed plan.

Where:
Brighton / Remote, UK
Key area:
Operations Team
Salary:
£50K-£55K DOE
Attendance:
Full-Time
About the role

We’re looking for a Projects Team Lead to join our Operations Team with a focus on line managing the project management team and ensuring all managed projects are delivered in accordance with the business case and agreed plan.

The focus is on customer project delivery, for new and existing customers, to deliver their KPIs or onboard them successfully. There may also be internal projects or programmes of work to deliver our strategic goals and ensure our business performance measures are met.

Another key area of focus for this role is to continuously review our operations and look for improvements in processes and organisational design and redefine as required.

As specified, the role is to cover maternity leave for 1 year but there is the possibility for the position to become permanent as the team lead or in another capacity at the end of the 1-year period.

The person we’re looking for
  • 5+ years of experience
  • Proven in working in a SaaS, or similar, product environment
  • Experience with leading and mentoring a team
  • Experience with scrum facilitation (desirable) 
  • Experience of using agile and hybrid development methodologies 
  • Commercially aware with a focus of delivering on time, to scope and to budget
  • Has the ability to influence internally to get ideas across and gain buy-in
  • Gravitas and interpersonal skills to manage internal and external relationships
  • Has an eye for detail and an inquisitive mindset and is always looking for improvements in our ways of working
  • Loves to work in a customer facing role with excellent communication skills
  • Loves seeking out risks and issues, identifying the root cause and delivering solutions  
  • Happy working with technical resources and senior management alike 
  • Hands-on individual who likes to work with autonomy
You’ll be responsible for

Leading the project management team, via our 15gifts line manager accountabilities:

Being a leader: 

  • Represents the vision and strategy of 15gifts and can co-create, manage and communicate change
  • Role models living the 15gifts values at the highest level
  • Leads on best practise and looks for ways to improve team processes and outcomes

Managing your team:

  • Can prioritise and deliver against Rocks, ensuring the team are utilising processes to optimise efficiency and outcomes
  • Helps the team to uncover the root cause of issues and supports them in autonomous problem solving
  • Creates an inclusive environment with opportunities for people to grow and develop

Accountability for your team:

  • Holds the team to their accountabilities and measures, ensuring they know what is expected of them in their role and supporting with development where needed
  • Ensures the team has the right people in the right seats
  • Supports the team to consistently live the 15gifts values

Project management and delivery:

 

  • Ensures all projects have clearly defined scope and estimates that are baselined and tracked to the business case
  • Ensures all projects have a clear, robust project plan that delivers to our customer’s and our own commercial targets – including progress reporting
  • Delivery of all projects to meet commercial targets against agreed business cases and aligned to the prioritised projects roadmap
  • Manage the commercial impact of risks/issues and work with PMs to provide appropriate mitigations
Application deadline: 15/07/2022
Apply now