Project Manager

The focus of this role is on customer project delivery,
for new and existing customers, to deliver their KPIs or
onboard them successfully

Where:
Brighton, UK / Hybrid
Key area:
Operations Team
Salary:
£38k-£45k DOE
Attendance:
Full-time
About the role

We’re looking for a Project Manager to join our Operations team. The focus is on customer project delivery, for new and existing customers, to deliver their KPIs or onboard them successfully.

There may also be internal projects or programmes of work to deliver our strategic goals and ensure our business performance measures are met.

The person we’re looking for
  • +3 years of project management experience
  • Proven in working in a SaaS, or similar, product environment
  • Experience of using agile and hybrid development methodologies
  • Experience with scrum facilitation (desirable)
  • Commercially aware with a focus of delivering on time, to scope and to budget
  • Has the ability to influence internally to get ideas across and gain buy-in
  • Gravitas and interpersonal skills to manage internal and external relationships
  • Has an eye for detail and an inquisitive mindset and is always looking for improvements in our ways of working
  • Loves to work in a customer facing role with excellent communication skills
  • Loves seeking out risks and issues, identifying the root cause and delivering solutions
  • Happy working with technical resources and senior management alike
  • Adaptability to embrace and navigate change in our fast-paced environment
You’ll be responsible for
  • Leading project teams to deliver projects on time, within budget and to scope
  • Clearly communicating status to all relevant stakeholders and seeking resolution where we have issues 
  • Reviewing our operations and looking for improvements in processes and organisational design, helping to redefine as required 
  • Encouraging effective backlog grooming and prioritisation with Business Analysts/Product Owners to ensure a steady stream of well specified and documented stories for the sprint teams
  • Leading the collaborative planning process for each sprint

Benefits we offer

  • Employee Assistance Programme (confidential counselling)
  • Medicash healthcare scheme (reclaim costs for dental, physiotherapy, osteopathy and optical care)
  • easitBrighton travel scheme (discounted public transport options)
  • Cycle to work scheme
Application deadline: 04/01/2023
Apply now