– Develop the 15gifts UX framework and strategy

– Introduce best practices for UX that are right-sized for our business

– Working alongside our product owners and visual designers to create groundbreaking digital solutions

– Conducting usability tests and user research, analysing collated data and making informed design decisions

– Designing new features and optimisations for our products and internal tools via user stories, user journeys, flow diagrams, information architecture, mockups and prototypes optimised for a wide range of devices and interfaces

– Identify design problems and devise elegant solutions – championing best practice 

– Working with developers to ensure feasibility of design solutions

– Planning, creating and facilitating UX workshops

– Working closely with our data scientists and customer success team to ensure design decisions are based on truthful data and needs

– 4+ years experience in UX

– Able to demonstrate your approach to UX for a given task or project

– Empathy for customer needs, but can also consider technical limitations and business goals

– Not fixated on beautiful visuals but passionate about solving problems

– Proven ability to drive data-led optimisation within a digital product

– Experience of user testing and user research

– Comfortable planning and running UX workshops

– A background of working closely with both developers and designers

– Willing to be versatile and adaptable, working across a broad range of projects and managing your workload wisely

– An innovative mindset, ready to tackle a variety of opportunities

– Confident communicating ideas to the wider business and our partners