15Gifts

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Current Vacancies

About Us

Limitless choice isn’t all it’s cracked up to be. After a point, adding more options gets overwhelming. It stops us choosing at all. Or leaves us regretting the choices we make.

Here at 15gifts, we’re obsessed with the psychology of choice. Studying the key elements that drive people to make confident choices on the high street, and bringing those qualities into the digital world through intelligent decision-engine technology.

Today we power thousands of confident consumer choices every day across some of the largest brands in the UK including Virgin, EE, Sky, Three, BT and The Times. With every engine interaction, we’re learning more about customers, gathering insights and powering more and more accurate recommendations.

We’re a company that’s growing fast and we’re excited about the opportunity ahead of us. We have a great culture, an energetic office and we’re looking for like-minded people to help us achieve our potential.

15gifts has always been a close-knit team. And nothing’s changed, even as we grow rapidly. We still obsess over quality, love getting into the details, and want to have fun doing it.

So if it sounds like you’d fit in – and you’re up to the challenge – then apply for one of our current vacancies below.

 

 

Product Owner
Partner Success Manager
Senior Backend Developer

Product Owner

Brighton, UK

Key area:
Product Management

Salary:
£40k-£50k doe

Attendance:
Full-Time

Apply

Job description

We’re looking for a Product Owner to help us scale the world’s leading artificially intelligent sales assistant.

Over the last few years, our product team has built an artificially intelligent sales assistant that partners with the world’s top brands to sell their products as well as their best salespeople – including Sky, O2, EE and Three.

You’ll be working on the goals, strategy and delivery within a key set of our cross-functional product teams to shape the way thousands of customers shop online every day.

Be an essential part of the team

You'll be...

  • Known as the ambassador for the product, inside 15gifts and out
  • An expert on the products our partners sell, able to identify the key differentiators that resonate with their customers
  • Owning a product roadmap and driving to achieve the product vision
  • Working at the cutting edge of consumer psychology in online sales, understanding how to read, predict and influence customer behaviour
  • Collaborating with a team of data scientists to harness machine learning, recommending the products most likely to drive conversion
  • Shaping our rapport-building automated conversations, to build rich profiles able to cluster customers based on their behavioural traits
  • Collaborating with our UX, copy and design teams to tailor our proven sales techniques to each clients’ branding and voice
Person Specification

We would love to work with someone who...

  • Is passionate about product ownership and constantly strives to improve
  • Thrives from working in a fast-paced environment with lots of moving parts
  • Has a keen interest in the latest technologies, particularly AI
  • Always looks to stand up and take ownership
  • Is obsessed about building amazing customer journeys
  • Wants to work with a group of people who celebrate our heroes, share our insights freely, are constantly looking for better ways to do things, and above all support each other
Skills
  • Owning complex and technical products
  • Working with stakeholders to identify the opportunities most likely to drive value and scoping features that enhance the product for everyone
  • Owning and evangelising a strategic product roadmap
  • Working autonomously through a backlog to ensure your dev team deliver features quickly and efficiently
  • Working closely with UX, development and data science teams to solve complex challenges
  • Monitoring product performance after launch and driving data-led improvements through iteration
What we offer
  • The opportunity to directly influence the success of a fast-growing business
  • A creative and energised working environment
  • Working directly with some of the largest companies in the UK, including Sky, EE, BT, O2, The Times and Virgin Media
  • The chance to own a product at an incredibly exciting time of change and growth
  • The chance to work with a brilliant and passionate team of developers, designers and data scientists
  • Fresh fruit, beers and regular social events
  • Free lunch (and interesting talks) every Friday
  • The occasional office dog visit
  • Cycle to work scheme
  • Your birthdays off work

Partner Success Manager

Brighton, UK

Key area:
BDM/Strategy/Sales

Salary:
DOE

Attendance:
Full-Time

Apply

Job description

The enduring Partner relationships we’ve secured at 15gifts have been built on careful management of the partner’s experience from working with our Engines. 15gifts is consistently seen as a reliable sales affiliate with a great product who helps to boost performance in their online sales journey.

We’re now keen to develop a deeper Trusted Advisor status with our Partners, working closely with them to develop both the art and the science of Guided Selling. We’ve begun to map out a wider understanding of the strategic value we provide, as well as expanding our impact to a greater % sales and upgrades. The Partner Success Manager is a pivotal role in helping our Partners to exceed the performance goals associated with the ROI and product usage they signed up to deliver. To this end we’re dramatically expanding our impact out into the areas of our Partner’s customer engagement including marketing, in-life, retention, in-store and contact centre.

Person Specification

  • Operational Expertise - taking ownership of the in-life partner experience and ensuring that the sales performance and UX (core engine) on the account is performing optimally
  • Project Orientated - Keeping on top of latest sprint projects and stories to keep customer updated on important progress. Working closely with UX, Dev and QA
  • Value Focussed - obsessed with end to end Partner Success through supporting initial value engineering / ROI calculations, Partner onboarding & consistently engaging around best practices and product adoption strategies in-life
  • Insight Driven - Deeply engaged with each Partner, you’ll combine product knowledge and domain expertise with an intimate understanding of each customer to surface actionable insight that will drive ongoing improvement
  • Relationship Builder - Owning the product adoption and customer health scores for 15gifts and growing customer advocacy within our Partners
Skills
  • Ability and experience of managing complex engagement programs
  • Consultative & collaborative skills demonstrated through industry & subject matter gravitas
  • Ability to become a 15gifts solution visionary and evangelist • Understand management concepts, current business perspectives and thought leadership
  • Pro-actively seeks new insights and trends within Digital Markets
  • Ability to communicate complex issues simply within the business context
What we offer
  • The opportunity to directly influence the success of a fast-growing business
  • A creative and energised working environment
  • Working directly with some of the largest companies in the UK, including Sky, EE, BT, O2, The Times and Virgin Media
  • The chance to work with a product at an incredibly exciting time of change and growth
  • The chance to work with a brilliant and passionate team of developers, designers and data scientists
  • Fresh fruit, beers and regular social events
  • Free lunch (and interesting talks) every Friday
  • The occasional office dog visit
  • Cycle to work scheme
  • Your birthdays off work

Senior Backend Developer

Brighton, UK

Key area:
Development

Salary:
£40k-£50k doe

Attendance:
Full-Time

Apply

Job description

We're on a mission to see how close our technology can get to offering the same level of service online as you receive from a brilliant high-street assistant. Our decision engines are already live across some of the largest brands in the UK and are expanding to markets around the globe. We are looking for a developer to join us as our business expands to partners around the world.

We’re looking for a senior backend developer to help us grow and maintain our product API’s and internal back office system. We are in the process of rewriting our back office from Perl to Javascript so any experience with Node.js would be advantageous. We are also looking to further support our data science team, so Python experience will also be required.

Skills
  • 5+ years experience with NodeJs or Python with a desire to learn either.
  • Experience of developing with REST APIs or other programmatic interfaces to apps or devices.
  • Experience architecting and contributing to solution design.
  • Database experience with mySQL and NoSQL.
  • Experience building scalable web services and applications.
  • Ability to quickly learn new languages, tools and libraries.
  • Familiarity with Linux and cloud services.
  • Experience with security measures in backend systems.
  • Experience of working in an Agile development process (e.g. SCRUM).
  • Knowledge and desire to mentor junior members of the development team.
  • Excellent written and verbal communication skills.
What we offer
  • A fun and creative working environment.
  • The opportunity to be responsible for a key aspect of the business - driving a real impact and seeing your work used by thousands of people every day.
  • The chance to join a company at an incredibly exciting time of growth.
  • Working with some of the largest companies in the UK, including Sky, EE, The Times and Virgin.
  • Input into all aspects of the business.
  • 33 days holiday (incl bank holidays).
  • Your birthdays off work.
  • Fresh fruit, beers and regular social events.
  • The occasional office dog visit.